Reference

Terms Conditions for Your 111 bet Account

These terms govern how you open and use your 111 bet account, how we handle deposits through bKash, Nagad and Rocket, and what both parties agree to when you register. Read them before you create an account so you know where you stand.

Account holder responsibilitiesDeposit & withdrawal rulesProhibited activityDispute resolutionAccount suspension terms
111 bet Terms Conditions for Your 111 bet Account
POLICY CONTACT

Questions About These Terms

If any clause in these terms is unclear or you need clarification before opening an account, reach us through the channels below. We handle terms questions separately from general account support so you get an answer from someone who knows the policy detail.

Terms Inquiry Email our compliance team with your question and your region — we respond within two business days with a plain-English explanation of the relevant clause and how it applies to your situation.
Live Chat Open the live chat widget from any page and select Terms & Conditions from the topic menu — an agent will walk you through the section you're asking about and confirm your understanding before you proceed.
Account Review If you believe your account was suspended or limited in error, submit a review request through your account dashboard — include relevant screenshots and transaction IDs so we can audit the case properly.
HOW WE OPERATE

Account Security & Data Handling

We store your registration details, payment records and session logs on secure infrastructure with encryption at rest and in transit. Your bKash, Nagad and Rocket transaction data is not shared with third parties except where required for payment processing or legal compliance. You control your account credentials and PIN — we never ask for your password outside the login flow.

Identity Verification

We verify account details before processing your first withdrawal by cross-checking the registered mobile number against the bKash, Nagad or Rocket account you deposit from — mismatches trigger a manual review and may delay payout.

Session & Activity Logs

Your login timestamps, device type and IP are logged to detect unusual activity — if we spot simultaneous logins from different regions or suspicious betting patterns, we pause the account and contact you for confirmation.

Data Retention

We keep your transaction history and account records for the period required by our licensing jurisdiction and regional regulation — closed accounts are anonymized after that retention window unless an active dispute or legal hold applies.

Policy Changes

When we update these terms, we post a notice in your account dashboard and send an SMS to your registered mobile — the updated version takes effect seven days after posting, giving you time to review and close your account…

Terms & Conditions FAQ

Access depends on your local law and eligible regions — you must confirm that online gaming is lawful where you reside before registering. We block regions where it is restricted.

Your withdrawal will be delayed until you verify ownership of both accounts. We require the registered mobile number to match the deposit source for security and anti-fraud compliance.

General account rules apply to all activity, but each promotion has its own terms posted on the promo page. Bonus abuse or multi-account farming violates these terms and results in account closure.

We suspend accounts immediately if we detect prohibited activity, fraudulent deposits or terms violations. You receive an email with the reason and a chance to appeal through our dispute process.

Email our compliance team from your registered address with your account ID and mobile number. We compile your data within fourteen days and send it as a secure download link.

If you close your account voluntarily, we process any remaining balance as a withdrawal to your verified payment method. Accounts closed for terms violations forfeit the balance as stated in the suspension clause.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.